RED SCREEN OF DEATH

Red Screen of Death (RSOD) is the way Vista helps IT understand hardware problems in the computer
. BSOD (BLUE SCREEN OF DEATH) means software and drivers
issues, while a RSOD is used to hint that there is a faulty hardware in your computer. In other words, a physical damage, power failure, motherboard
, etc. So, my suggestion is write down the information of the RSOD so we can search it. We should try and boot the hard drive
in other PC (for suggestion to customer if he/she want to do otherwise this it w'd be a Out Of Scope Issue for us) to at least see if is working and safe the information. Then we should try to uncover the faulty component.